NHTSA Complaint #10183665 — 2000 FORD EXCURSION

TL* - THE CONTACT CALLED REGARDING THE 2000 FORD EXCURSION. THE CONTACT TURNED THE THE WINDSHIELD WIPERS ON DURINGN SNOWY CONDITIONS. THE CONTACT WAS NOT SURE IF HE TURNED OF THE WIPERS WHEN HE EXITED THE VEHICLE. APPROXIMATELY 1 HOUR 40 MINUTES LATER HE RETURNED TO THE VEHICLE AND STARTED TO SMELL SOMETHING BURNING. BLACK SMOKE CAME THROUGH THE DEFROSTER. THERE WERE NO FLAMES. THE CONTACT CALLED THE FIRE DEPARTMENT. THEY COULD NOT FIND THE SOURCE OF THE SMOKE. THE VEHICLE WAS DRIVEN TO THE FIRE DEPARTMENT. THE SMOKE CEASED, THE CONTACT TOOK THE WINDSHIELD WASHER MOTOR OUT AND NOTICED THE WIRING HARNESS MELTED. THE FAILURE MILEAGE WAS 150,000. A POLICE AND FIRE DEPARTMENT REPORTS WERE FILED. *AK