NHTSA Complaint #10182943 — 2000 PONTIAC MONTANA

ON SEPT 26, 2006, I HAVE MY PONTIAC MONTANA MY 2000 VEHICLE SERVICE IN A DEALER FOR ISSUE OF ENGINE VIBRATION OCCASIONALLY. THE REPAIRING FEE IS ABOUT $1000 TO REPLACE SPARK PLUG AND COILS. AT 5:36 PM OF DURING MY DRIVING BACK HOME IN I-696, MY VEHICLE ENGINE SUDDENLY STOP RUNNING AT ABOUT 75 MILE/HOUR WHICH MADE ME ALMOST BECOME INVOLVED IN A DEADLY ACCIDENT. AT THIS TIME, I CALLED THE DEALER TO INFORM THIS ISSUE AND DEALER MADE A NOTE. WHEN THE ENGINE STOPPED RUNNING, THE DIC WAS LIGHTING UP WITHOUT ANY INFORMATION. I CAME BACK TO THE DEALER AND THEY WERE NOT ABLE TO FIND ANYTHING WRONG. I WAS ASKED TO USA A RECORDING DATA TOOL, HOWEVER, THE NEXT A MONTH, THE VEHICLE WAS RUNNING OK WITHOUT INCIDENT. THEREFORE, I STOPPED RECORDING DATA FOR THE VEHICLE. IN JANUARY OF 2007, THE SAME PROBLEM BEGAN TO HAPPEN AGAIN. 3 TIMES WHEN I DRIVING THE VEHICLE AT 60 TO 75 MILE/HOUR, THE VEHICLE ENGINE STOP RUNNING SUDDENLY IF THE BRAKE WAS PUSHED. THEN I WENT BACK TO DEALER AGAIN FOR TROUBLE SHOOTING ON 1/4/07. THEY STILL CAN NOT FIND ANYTHING WRONG AND THEN SCHEDULE TO A FULL CHECK ON 1/9/07. HOWEVER ON 2:30 PM OF 1/8/07, THE VEHICLE CAN NOT BE RUNNING AND HAS TO TOW TO DEALER AGAIN. IN THE MEANTIME, I CALLED GM AND DEALER TO REPORT THIS INCIDENT. I HAD TWICE IN A VERY DANGEROUS SITUATION AND PUT MY FAMILY AND MYSELF LIFE IN A VERY HARMFUL SITUATION. GM GIVE ME A CASE NUMBER 71-476-171970. THE DEALER INFORMED ME THAT THEY CAN GET VEHICLE STARTED BUT CAN NOT RESOLVE THE ISSUE OF ENGINE SUDDENLY STOPPING WITH BRAKE PRESSED. I NEED TO PAY $711 FOR THE VEHICLE RUNNING AND THEN GO FROM THERE. THE DEALER AND GM HAD A TALK, THEN GM REPRESENTATIVE TOLD ME SHE WILL PURSUE TO REIMBURSE ME THE REPAIRING FEE. THEN AFTER 4 DAYS GM TOLD ME AGAIN THEY WILL NOT TO REIMBURSE ME THE MONEY NOW SINCE I AM SCARED FOR THE ENGINE STOP ISSUE, I CAN NOT DRIVE VEHICLE OVER 65 MILE/HOUR. *JB