NHTSA Complaint #10182707 — 2006 SUZUKI VL800

TL* THE CONTACT OWNS A 2006/SUZUKI/VL800. THE MOTORCYCLE HAD STRESS MARKS AND DEEP CRACKS IN THE WHEELS:CAP/COVER/HUB AREA. THE REPRESENTATIVE AT THE DEALER AGREED THAT THEY WERE EXCESSIVE, AND ALSO STATED THAT FUTURE DESIGN CHANGES WERE BEING MADE. THE REPRESENTATIVE SHOWED HER A MOTORCYCLE THAT HAS NEVER BEEN DRIVEN THAT DISPLAYED THE SAME STRESS MARKS AND CRACKS. THE REPRESENTATIVE LATER STATED THE DEEP CRACKS AND MARKS WERE SUPERFICIAL WHILE SPEAKING WITH A SUZUKI REPRESENTATIVE. THE SUZUKI MANUFACTURER AND THE DEALER STATED THEY COULD REPLACE THE DEFECTIV EPART AT COST TO THE CONTACT. THE CONTACT DID NOT FEEL SAFE DRIVING THE MOTORCYCLE, AND INDICATED THAT THE DEALER SHOULD ASSUME THE RESPONSIBILITY FOR THE REPAIRS SINCE THE MOTORCYCLE WAS PURCHASED BRAND NEW. ALSO GAVE THE DRIVER THE: FEDERAL TRADE COMMISSION NUMBERV 1-877-382-4357. IN ADDITION, SHE WILL CONTACT THE BBB, AND CONSUMER PROTECTION AGENCY. THE CURRENT MILEAGE WAS 588. *AK