NHTSA Complaint #10182622 — 2004 DODGE RAM 3500

MY 2004 RAM 3500 HAS HAD EXTREME ROAD/WIND NOISE THROUGH THE FRONT DRIVER/PASSENGER DOOR SEALS. THIS INSTANCE, THOUGH NOT A SAFETY HAZARD IS VERY IRRITATING WHILE TRAVELING LONGER DISTANCES AT HIGHWAY SPEEDS. I HAVE HAD A DEALER REPAIR TO THE DRIVER'S DOOR AND THEY MADE A MESS OF IT. MY OLD SEAL WAS REMOVED AND REPLACED. THE OLD SEAL WAS CUT DOWN AND A PORTION WAS GLUED TO THE DOOR FRAME STRUCTURE. COUPLE OF NOTES ON THIS FIX. IT DIDN'T FIX THE PROBLEM AND IT WAS POORLY DONE. MY DOOR IS NOW COVERED WITH UGLY BLACK SEALANT AND A TERRIBLE LOOKING CUT PORTION OF AN OLD DOOR SEAL. I COMPLAINED TO THE DEALERSHIP AND THEY RELATED THAT THIS WAS THE ONLY FIX THEY HAD BUT WOULD CONTACT ME WHEN A BETTER FIX CAME OUT. I HAVE NEVER BEEN CONTACTED. I HAVE A FRIEND WITH THE SAME TRUCK AND HE JUST LET ME KNOW THAT A NEW SEAL HAS BEEN DEVELOPED. HE HAD IT INSTALLED THIS WEEK AND IT WORKS GREAT WITH NO OLD SEAL USE AND NO UGLY BLACK SEALANT ALL OVER. I WONDER WHEN MY DEALERSHIP PLANS TO CALL ME? MY GUESS IS NEVER. *JB