NHTSA Complaint #10182573 — 1988 PONTIAC FIERO

DEAR NHTSA, I AM WRITING IN REGARDS TO AN ISSUE I AM HAVING WITH GM ABOUT NECESSARY RECALL WORK ON AN 1988 PONTIAC FIERO WHILE REPAIRING SOME ITEMS ON THIS AUTO, IT WAS BROUGHT TO MY ATTENTION THAT THERE IS AN OUTSTANDING RECALL ON THIS MAKE/MODEL OF VEHICLE. I TOOK THE VEHICLE TO THE UNIVERSITY GM DEALERSHIP IN DURHAM, NC AND REQUESTED INFORMATION ABOUT THE RECALL ON DECEMBER 16, 2006. THEY HAVE BEEN UNABLE TO ASCERTAIN OFFICIALLY FROM GM WHETHER OR NOT THE RECALL WORK HAS BEEN DONE EVEN AFTER TWO MONTHS OF HAVING THE VEHICLE. THEY ONLY RECENTLY EVEN ORDERED THE RECALL KIT ONLY TO THEN FIND OUT THE PARTS IN THAT KIT WERE ALREADY INSTALLED IN THE VEHICLE. NOW, THEY ARE TELLING ME THERE IS NOTHING MORE THEY CAN DO AND THAT THEIR POSITION IS THAT THE RECALL WORK APPEARS TO HAVE BEEN COMPLETED AND SO THERE IS NOTHING FURTHER THEY WILL DO. I WOULD LIKE TO BOTH LODGE A COMPLAINT ABOUT THEIR INACTION AND INABILITY TO OFFICIALLY CONFIRM THIS VEHICLE'S RECALL WORK HAS BEEN DONE AND ALSO REQUEST YOUR ASSISTANCE IN GETTING THIS INFORMATION FROM GM. I THINK GM AND THIS DEALERSHIP HAVE NOT BEEN FORTHCOMING IN PROVIDING THIS INFORMATION, PER THE REQUIREMENTS OF THIS RECALL, AND I AM EXTREMELY DISPLEASED ABOUT THE TREATMENT WE HAVE RECEIVED. THIS VEHICLE, THOUGH OLD, WAS REFURBISHED INTO GOOD WORKING ORDER AND IS CURRENTLY ENSURED FOR AN AS-IS VALUE OF $3000. IT IS OUR FAMILY'S SECOND VEHICLE AND WE HAVE BEEN WITHOUT IT FOR 2 MONTHS NOW, A MAJOR INCONVENIENCE AND ISSUE FOR OUR FAMILY. I DO NOT BELIEVE GM AND THIS DEALERSHIP INACTION IS IN COMPLIANCE WITH THE STIPULATIONS OF THE RECALL. I AM ULTIMATELY ONLY INTERESTED IN MAKING SURE THIS VEHICLE IS SAFE AND THEY HAVE FAILED TO PROVIDE THE INFORMATION SHOWING THAT. CAN YOU PLEASE HELP REMEDY THIS SITUATION? THANK YOU FOR YOUR TIME AND CONSIDERATION. I LOOK FORWARD TO HEARING FROM YOU. *JB