NHTSA Complaint #10182297 — 2001 CHEVROLET IMPALA

MY SECURITY LIGHT STAYS ON ON THE MESSAGE CENTER. THE DEALER CANNOT FIND CAUSE OF PROBLEM (CODE). I CAN START THE CAR SO FAR WITH NO PROBLEM. THE LIGHT PROBLEM STARTED AFTER NEW BATTERY WAS REPLACED IN JUNE 2006. I HAVE FOUND GM TSB 04-08-47-003, NO THANKS TO GM' S CUSTOMER RELATIONS. IT STATES THAT BCM'S MAY BE NEEDLESSLY REPLACED, WHEN PROBLEM COULD BE LOOSE WIRE TERMINALS OR CODES THAT HAVE TO BE RESET AFTER CHANGING THE BATTERY. I HAVE READ MANY INSTANCES OF THIS OCCURRING AND THINK IT REQUIRES A RECALL. CUSTOMERS MAY BE PAYING FOR REPLACEMENT OF THE BCM, WHEN IT IS NOT REQUIRED. I HAVE CALLED THIS TO THE ATTENTION OF GM CUSTOMER SERVICE AND THEY SAY THAT THEY CAN'T HELP ME! IF YOU CAN GET A COPY OF THE BULLETIN, READ IT! IT COULD SAVE YOU SEVERAL HUNDRED DOLLARS! *NM