NHTSA Complaint #10182297 — 2001 CHEVROLET IMPALA
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL issue reported to NHTSA
Vehicle Towed
Complaint Details
| ODI Number | 10182297 |
| Vehicle | 2001 CHEVROLET IMPALA |
| Component | ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL |
| Date of Incident | |
| Date Filed | |
| Mileage | 25,900 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | Yes |
| State | PA |
Consumer Description
MY SECURITY LIGHT STAYS ON ON THE MESSAGE CENTER. THE DEALER CANNOT FIND CAUSE OF PROBLEM (CODE). I CAN START THE CAR SO FAR WITH NO PROBLEM. THE LIGHT PROBLEM STARTED AFTER NEW BATTERY WAS REPLACED IN JUNE 2006. I HAVE FOUND GM TSB 04-08-47-003, NO THANKS TO GM' S CUSTOMER RELATIONS. IT STATES THAT BCM'S MAY BE NEEDLESSLY REPLACED, WHEN PROBLEM COULD BE LOOSE WIRE TERMINALS OR CODES THAT HAVE TO BE RESET AFTER CHANGING THE BATTERY. I HAVE READ MANY INSTANCES OF THIS OCCURRING AND THINK IT REQUIRES A RECALL. CUSTOMERS MAY BE PAYING FOR REPLACEMENT OF THE BCM, WHEN IT IS NOT REQUIRED. I HAVE CALLED THIS TO THE ATTENTION OF GM CUSTOMER SERVICE AND THEY SAY THAT THEY CAN'T HELP ME! IF YOU CAN GET A COPY OF THE BULLETIN, READ IT! IT COULD SAVE YOU SEVERAL HUNDRED DOLLARS! *NM
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