NHTSA Complaint #10182243 — 2002 JAGUAR JAGUAR

MY CAR IS A 2002 X-TYPE BUT WAS PURCHASED USED IN MAY '05 WITH ONLY 22K MILES. HAD A FAILURE OF MY CAR TO "STEP-DOWN" INTO PASSING GEAR AS I WAS GOING UP A HILL, THE CAR WOULD SLIP INTO NEUTRAL. I WAS ABLE TO CONTINUE HOME BY PULLING TO THE SIDE OF THE ROAD, TURNING THE CAR OFF THEN BACK ON AGAIN. THE FACTORY WARRANTY WAS EXPIRED BY LESS THAN 20 DAYS AT THIS INITIAL FAILURE BUT WAS COVERED BY AN EXTENDED WARRANTY THAT WAS PURCHASED, THEREFORE THE DEALERSHIP REPLACED. MILEAGE AT FAILURE WAS 26,000 MILES. THE TRANSMISSION FAILED 10 MONTHS LATER, DIFFERENT GEAR. WHEN I ASKED ABOUT THE REPEAT TROUBLE DEALERSHIP SAID A REBUILT FORD TRANSMISSION HAD BEEN SENT BUT THIS TIME JAGUAR WAS SENDING A NEW ONE. HE ALSO SAID THIS IS A VERY KNOW PROBLEM WITH THIS MODEL BECAUSE IT IS MORE FORD THAN JAGUAR PARTS. *JB