NHTSA Complaint #10182120 — 1996 VOLVO 960

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE issue reported to NHTSA

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Complaint Details

ODI Number	10182120
Vehicle	1996 VOLVO 960
Component	ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Date of Incident	January 4, 2006
Date Filed	February 9, 2007
Mileage	114,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NM

Consumer Description

AT 110K I NOTICED COOLANT LEVEL DROPPING FASTER THAN USUAL, AND COOLANT ON GARAGE FLOOR. DEALER REMOVED SIDE ENGINE COVER AND SHOWED ME A LINE OF PINHOLE LEAKS IN THE ALUMINUM BLOCK. TECHNICIAN SAID THIS WAS A MANUFACTURING DEFECT HE HAD SEEN BEFORE, AND THAT THE ENGINE WOULD HAVE TO BE REPLACED. VOLVO OFFERED NO HELP, "OUT OF WARRANTY." I PURCHASED A USED 1998 960 ENGINE FOR $1900 AND DEALER INSTALLED FOR $1800, INCLUDING INCIDENTAL PARTS. SOON THEREAFTER, RADIATOR BLEW AND RUINED CYLINDER HEAD. THE 1 YEAR USED ENGINE WARRANTY COVERED CYLINDER HEAD AND I PAID ABOUT $800 FOR NEW RADIATOR. TOTAL OUTLAY $4500! I FOLDED MY CARDS AND GOT $3500 FOR VOLVO TOWARD A NEW TOYOTA COROLLA. NO MORE VOLVOS FOR ME! *NM

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