NHTSA Complaint #10181787 — 2000 FORD FOCUS

REVISED TO FIT WEB COMPLAINT FORM. WEBFORM REQUIRES MANUFACTURER OF IGNITION CYLINDER FROM FORD. CALLED FORD AT 1800-392-FORD AND SHAUN-CENTRAL FLORIDA STATES PROPRIETARY INFORMATION. FORD IS NOT A CHOICE IN THE DROP DOWN MENU AT HTTPS://WWW-ODI.NHTSA.DOT.GOV/IVOQ/EQUIPMENT.CFM?TOSTEP=4&CFID=1748899&CFTOKEN=17655993 GUESSED ON INFO TO TURN IN FOLLOWING COMPLAINT. IGNITION LOCKED UP ON FORD FOCUS. STEERING WHEEL LOCKED. HAD TO TOW AIRLINE WRECKER, DUBS GARAGE AND LOCKSMITH TOLD ME EXTREMELY COMMON FOR FORD FOCUS. PETITION FOR IGNITION CYLINDER RECALL AT HTTP://WWW.PETITIONONLINE.COM/MOD_PERL/SIGNED.CGI?FOCUSIC EVEN WHEN THE PART IS REPLACED, IT HAPPENS AGAIN. I JUST PRAY NEXT TIME IT HAPPENS (AND FROM WHAT I'VE READ IT WILL) I AM IN A SAFE, WELL LIT AREA WHERE MY CELL PHONE CAN GET SERVICE; AND NOT THE BEACH OR SOMEWHERE THAT TOW TRUCKS CHARGE OVER $500. BUT MOSTLY I PRAY FORD IS FORCED TO FIX THIS KNOWN ISSUE AND STOP CREATING A FINANCIAL BURDEN ON PEOPLE JUST SO THEY CAN PROFIT FROM THEIR FAULTY IGNITION CYLINDERS. PLEASE DO SOMETHING ABOUT THIS ISSUE. IT'S OBVIOUS THAT FORD HAS NO INTENTIONS TO RESOLVE THEIR LOCKING IGNITION SINCE THE PART HAS TO BE ORDERED FROM THEM FOR AT LEAST $100 PER INCIDENT AND IF THE PERSON HAS THEIR VEHICLE FIXED AT FORD IT COULD COST UP TO $500. I HAVE CALLED FORD LOCALLY AND CORPORATE, THEY STATE THERE IS NO RECALL FOR AN IGNITION CYLINDER. WHAT HAS HAPPENED TO DEALERSHIPS ACCOUNTABILITY THAT THEY ARE ALLOWED TO GET AWAY WITH SUCH AN ACTION FOR 7 YEARS? IS THE ACCOUNTABILITY ONLY WHEN THERE IS DEATH? IS THAT WHY FORD CONTINUES TO INSTALL AND SELL THE FAULTY IGNITION CYLINDER? WHAT'S TO STOP THEM FROM CONTINUING IF THEY PROFIT FROM THE PROBLEM? I THINK THAT PERSONNEL TAKING COMPLAINTS SHOULD GIVE THE 800 NUMBER AND/OR EXACT WEBSITE TO REGISTER COMPLAINTS TO NHTSA AND/OR LIST THIS INFO ON CAR DEALERS WEBSITES. *JB