NHTSA Complaint #10181497 — 2006 JEEP COMMANDER

I PURCHASED 2006 JEEP COMMANDER DEC '06. HAD CONTINUOUS ISSUES W/THE PERFORMANCE -SERVICE DEPT CAN'T FIX THE PROBLEM. APPROX THREE MONTHS AFTER PURCHASE, I WAS PULLING OFF FROM A PARKING SPACE -CAR CUT OFF COMPLETELY. I ASSUMED THAT I HIT THE GEAR OR DIDN'T HAVE COMPLETELY ENGAGED. B/C A NEW CAR, I THOUGHT IT WAS STRANGE BUT NOT A REAL ISSUE. IN AUG '06, TAKING MY CAR IN FOR ROUTINE SERVICE, BACKING UP IN THE DEALERSHIP LOT & THE CAR CUT OFF COMPLETELY. ADDED THE REQUEST TO HAVE THE ISSUE CHECKED. I EXPLAINED THIS WASN'T THE 1ST TIME THE CAR CUT OFF AND THERE MUST BE A PROBLEM. WAS TOLD THAT NOTHING FOUND. IN SEPT '06, I WAS DRIVING TO WORK IN STOP & GO TRAFFIC - MY CAR CUT OFF COMPLETELY. I WAS ABLE TO APPLY THE HAZARD LIGHTS TO WARN OTHER DRIVERS. I WAS ABLE TO START THE CAR AND TOOK IT INTO THE DEALERSHIP FOR SERVICE. I EXPLAINED THAT THIS WAS THE 3RD TIME THAT THE CAR COMPLETELY SHUT OFF, AND SOMETHING NEEDED TO BE DONE. I WAS TOLD THAT THEY COULD NOT REPLICATE THE SITUATION AND WAS ASKED TO PICK UP MY CAR. I TOLD THE SERVICE ADVISOR THAT I WAS NOT PICKING UP MY CAR UNTIL SOMETHING WAS DONE. MY CAR CUTS OFF WHILE DRIVING! THAT IS NOT SAFE. I CAN'T WAIT UNTIL I AM IN A TRAGIC ACCIDENT TO SAY SEE, IT HAPPENED AGAIN. THE SERVICE DEPARTMENT REPORTED THAT THEY CONTACTED THE STAR HOTLINE AND REPLACED THE PCM AND INSTALLED A CONTROL PROGRAM. I HAVE CONTINUED TO EXPERIENCE STALLING AND HESITATION WHILE DRIVING BUT THE CAR HAS NOT COMPLETELY SHUT OFF. I HAVE NO CONFIDENCE IN ACCELERATING TO MERGE INTO TRAFFIC, NOR PASS OTHER VEHICLES. I FEEL TOTALLY VULNERABLE THAT THE COMMANDER WILL SHUT OFF WHILE DRIVING. DURING MY LAST SCHEDULED MAINTENANCE 1/31/07, I INFORMED THE SERVICE ADVISOR THAT I AM STILL EXPERIENCING HESITATION/STALLING. THEY DID NOT FIND ANYTHING. I HAVE BEEN ADVISED TO SET UP A TIME TO LEAVE MY VEHICLE FOR OVERNIGHT ROAD TEST. *NM