NHTSA Complaint #10181407 — 1997 FORD EXPLORER

I BOUGHT 4 NEW DUELER ALENZAS FROM TIRES PLUS ON APALACHAEE PARKWAY ON OR ABOUT 11-2-2006 WHICH ARE OBVIOUSLY DEFECTIVE, SUBSTANDARD AND/OR RECALLED TIRES, AND THEY WILL NOT REPLACE THEM OR SWAP OUT FOR A BETTER TIRE. FOUR (4) OTHER BRIDGESTONE DEALERS IN TALLAHASSEE ALSO WILL NOT HONOR THE MANUFACTURER'S WARRANTY: SEARS-0% TRADE-IN VALUE, DISCOUNT TIRES-35% TRADE IN VALUE, TIRES PLUS ON CAPITAL CIRCLE-OBVIOUSLY WERE DEFECTIVE; FIRESTONE ON APALACHEE PARKWAY-OBVIOUSLY ARE DEFECTIVE. THE FORD/CHEVY DEALERSHIPS WILL NOT GIVE ME A DIME ON A TRADE-IN, 1997 FORD EXPLORER. THE TIRES HAVE BULGED AT THE BOTTOM AFTER 1 WEEK, IT FEELS LIKE I AM DRIVING ON MUSH, MY FORD SHIMMIES AND ROLLS TO THE LEFT IF I GET OVER 50 MPH. I HAVE RETURNED TO TIRES PLUS ALMOST EVERY TIME I DROVE MY EXPLORER AFTER GETTING THE NEW DUELERS SINCE 11-2-06, AND ON 1-29-07 TIRES PLUS FINALLY REPLACED THE LEFT REAR TIRE AT NO COST TO ME ($163 VALUE), WHICH WAS OBVIOUSLY DEFECTIVE WHEN IT WAS PUT ON. BRIDGESTONE DUELER H/L ALENZAS P225170R15 100T, DOT QUALITY GRADE 044-090, EH-3JR-BL-5L7, SKU #92971-15416-5. I REPORTED TIRES PLUS'S FAILURE TO HONOR THE MANUFACTURER'S WARRANTY TO THE TALLAHASSEE POLICE DEPARTMENT IN JAN 2007, TO WHICH THE INTAKE OFFICER REPLIED "THAT IS A CIVIL ISSUE". THESE TIRES ARE SO UNSAFE TO DRIVE ON THAT ALL MECHANICS AND DEALERS CAN TAKE ONE LOOK AT THEM AND KNOW IT, YET ALL THAT I HAVE CONTACTED DELIBERATELY IGNORE MY COMPLAINTS. I HAVE PHOTOS. *NM UPDATED 02/15/07. *JB