NHTSA Complaint #10181121 — 2004 TOYOTA CAMRY

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 10181121
Vehicle 2004 TOYOTA CAMRY
Component STEERING
Date of Incident
Date Filed
Mileage 45,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State LA

Consumer Description

WHEN TURNING TO THE LEFT, THE STEERING WHEEL HAD A JERKING MOTION AND A KNOCKING NOISE. CONTACTED DEALER AND SAID IT HAS HAPPENED BEFORE ON OCCASSION. CAR TAKEN TO DEALER AND REPLACED A LOWER STEERING SHAFT TO A NEWER VERSION. COMMENT WAS THAT THIS CAR WAS A NEW DESIGN AND THIS PARTICULAR PART NEEDED REPLACEMENT. MY PROBLEM IS THAT IT WAS NOT COVERED UNDER WARRANTY AND I HAD TO PAY FOR THE REPLACEMENT. THE OLD PART WAS NOT AVAILABLE FOR ME TO TAKE IT. *NM

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