NHTSA Complaint #10180792 — 2003 DODGE GRAND CARAVAN

TL *- THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN SPORT. THE CONTACT'S VEHICLE VIBRATED, BUT DID NOT STALL WHEN MAKING A LEFT OR RIGHT TURNS. THIS INCIDENT OCCURRED SINCE JUNE 2006. THE MECHANIC REPLACED THE POWER STEERING PUMP AND SERVICED THE TRANSMISSION. WHILE SERVICING THE TRANSMISSION THE MECHANIC OBSERVED THAT THE OIL PAN AND DIP STICK HAD GREY DEBRIS IN IT, AND THE MAGNET WAS NOT IN THE RIGHT LOCATION. THE CONTACT STATED THAT THE POWER STEERING RETURNS COOLER SHOULD BE REPLACED. THE CONTACT ALSO OBSERVED A BURNING SMELL UNDER THE HOOD ,AND WAS CONCERNED ABOUT AN UNDER HOOD FIRE. THE DEALER DID NOT CONFIRM IF THERE COULD BE A FAILURE IF SHE DIDN'T REPLACE THE POWER STEERING RETURN COOLER. HOWEVER, HE ADVISED HER THAT THE NEW PART WILL ELIMINATE THE VIBRATION IN THE STEERING WHEEL. EACH VISIT TO THE DEALER/REPAIR SHOP THE CONTACT EXPERIENCED A NEW FAILURE INCLUDING THE ORIGINAL CONCERN. THE DEALER STATED THE CONTACT SHOULD ALSO REPLACE THE POWER STEERING RETURN COOLER. . THE CONTACT ALSO REPLACED THE RIGHT FRONT TIRES ON TWO OCCASIONS SINCE 2004 DUE TO UNEVEN WEAR. THEY MECHANIC STATED THAT A CARRIAGE BOLT WILL CORRECT THE TIRE FAILURE. *AK