NHTSA Complaint #10179524 — 2003 FORD FOCUS ELECTRICAL SYSTEM:IGNITION

Complaint Details

ODI Number	10179524
Vehicle	2003 FORD FOCUS
Component	ELECTRICAL SYSTEM:IGNITION
Date of Incident	January 20, 2007
Date Filed	January 23, 2007
Mileage	38,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NC

Consumer Description

MY KEY STOPPED WORKING, OR WOULD ONLY WORK INTERMITTENTLY FOR THE PAST MONTH. I STARTED CARRYING MY SPARE KEY AT ALL TIMES SO I WOULDN'T GET STRANDED. I FINALLY HAD A 2ND KEY MADE ($125 AT DEALERSHIP). THE NEW KEY FAILED TO WORK LATER THE SAME DAY. MORE INTERMITTENT IGNITION PROBLEMS FOR NEXT 2 WEEKS. THIS PAST SATURDAY BOTH KEYS FAILED. WHEN I COULD FINALLY GET THE CAR TO START I CAME HOME AND STARTED RESEARCHING ON WEB. FOUND THIS IS A WIDESPREAD WELL-KNOWN PROBLEM. HAVE APPT. AT DEALERSHIP TOMORROW FOR TOTAL IGNITION REPLACEMENT, MY TIME, MY DIME. IT WILL BE A FEW HUNDRED DOLLARS. I ALREADY WORK A FULL TIME AND PART-TIME JOB TO MAKE ENDS MEET. I CANNOT AFFORD THIS. I CAN'T AFFORD TO BE STRANDED SOMEPLACE IN THE MIDDLE OF THE NIGHT, EITHER. FORD DAMNED WELL KNOWS ABOUT THIS, AND JUST IGNORES THEIR CUSTOMERS. THIS IS THE 5TH FORD I'VE OWNED IN 20 YEARS. IT WILL BE MY LAST. *JB

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