NHTSA Complaint #10179295 — 2000 FORD EXPEDITION

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10179295
Vehicle	2000 FORD EXPEDITION
Component	ELECTRICAL SYSTEM
Date of Incident	January 10, 2007
Date Filed	January 21, 2007
Mileage	105,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

1. VEHICLE OPERATING NORMALLY, STALLED AND WOULD NOT START ON INTERSTATE. 2. GEM FAILED DUE TO WATER, CARPET AND BEHIND FIREWALL WET. POTENTIALLY FATAL DUE TO TOTAL IMMOBILIZATION OF VEHICLE. TOWED. 3. GEM AND FUSE BOX REPLACED, SEE BELOW LOOKS LIKE NHTSA INVESTIGATION AND ENGINEERING STUDY STARTED. 39 CASES REPORTED NHTSA ACTION NUMBER : PE05033 NHTSA RECALL CAMPAIGN NUMBER : N/A MAKE : FORD MODEL: EXPEDITION MANUFACTURER : FORD MOTOR COMPANY YEAR : 2000 COMPONENT : ELECTRICAL SYSTEM DATE INVESTIGATION OPENED : JUNE 15, 2005 DATE INVESTIGATION CLOSED : OPEN SUMMARY: COMPLAINANTS ALLEGE THAT WHEN IT RAINS OR SNOWS, WATER LEAKS INTO THE VEHICLE AROUND THE WINDSHIELD. THE WATER SEEPS INTO THE FUSE BOX AND FORD'S GEM (GENERIC ELECTRONIC MODULE) CAUSING THE WIPERS AND OTHER ELECTRICAL COMPONENTS TO MALFUNCTION. THE GEM CONTROLS MULTIPLE FUNCTIONS, INCLUDING, AMONG OTHER THINGS, WIPERS AND LIGHTING. *JB

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