NHTSA Complaint #10178805 — 2004 FORD EXPLORER

ELECTRICAL SYSTEM:IGNITION:SWITCH issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number 10178805
Vehicle 2004 FORD EXPLORER
Component ELECTRICAL SYSTEM:IGNITION:SWITCH
Date of Incident
Date Filed
Mileage 38,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed Yes
State MA

Consumer Description

I HAVE A 2004 FORD EXPLORER. LAST YEAR AT 38,000 MILES, THE KEY LOCKED IN THE IGNITION AND I HAVE BEEN UNABLE TO GET IT OUT. PORTSMOUTH FORD N.H. SAYS TOO BAD: IT IS OUT OF WARRANTY AND IT WILL COST ME $400 TO GET IT OUT. TODAY I HAVE 56,000 MILES ON MY EXPLORER AND THE KEY IS STILL IN THE IGNITION. IT IS A PAIN. I WAS HOPING FOR A RECALL. HAVE YOU HEARD OF THIS PROBLEM?*JB

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