NHTSA Complaint #10178701 — 2006 JEEP COMMANDER

IT STARTED OUT THAT THE CAR WAS ACTING UP, EVERY WARNING LIGHT WAS ILLUMINATED, THE SPEEDOMETER AND TACHOMETER WERE GOING ALL OVER THE PLACE (LIKE THEY WERE BOUNCING). WE TOOK IT IN TO THE DEALER AND THEY SAID WE WOULD HAVE TO BRING THE CAR BACK IN WHEN IT WAS STILL DOING THIS, BECAUSE THEY PLUGGED IT IN TO THE COMPUTER AND COULDN'T FIND ANYTHING WRONG. SO TO THE DISMAY OF MY WIFE WE TOOK THE CAR BACK EVEN THOUGH THEY COULDN'T FIND ANYTHING WRONG WITH IT. ABOUT A WEEK LATER MY WIFE WAS PULLING INTO THE MALL (ON THE 29TH OF DEC.), IT WAS EXTREMELY BUSY, SO THE MALL HAD FLAGMEN OUT DIRECTING TRAFFIC. SHE WAS ON A DOWNHILL RAMP WAITING FOR THE FLAGMEN TO LET HER GO. AS SHE WAS SITTING THERE STOPPED THE INSTRUMENT PANEL STARTED GOING NUTS AGAIN. AT THAT MOMENT HER FOOT, WHICH WAS ON THE BRAKE WENT STRAIGHT TO THE FLOOR, SHE HAD LOST ALL BRAKE PRESSURE IN THE PEDAL. AS SHE WAS PUMPING THE BRAKES SHE HAD TO HONK AND WAVE TO THE FLAGMEN THAT SHE COULDN'T STOP AND TO MOVE. SHE HAD TRAVELED ABOUT A 100 FEET AND FINALLY CAME TO A STOP WHEN THE CAR HIT THE ONE THAT WAS FURTHER DOWNHILL FROM HER. WE CALL REUTHER JEEP AND TOLD THEM WHAT HAD HAPPENED AND THEY SAID TO TOW THE CAR TO THEIR SHOP AND THEY WOULD GIVE US A RENTAL CAR. THEY TOLD ME TO CONTACT CHRYSLER AND HAVE THEM DO AN INVESTIGATION. THEY DID THEY INVESTIGATION (WITHOUT DRIVING THE CAR) PLUGGED IT INTO THE COMPUTER, AND LATER TOLD ME THAT THERE WAS NO PROBLEM WITH THE CAR, AND WE SHOULD CONTACT OUR INSURANCE COMPANY. NO OTHER EXPLANATION WAS GIVEN. I DID SOME SEARCHING ONLINE AND FOUND NUMEROUS INSTANCES WHERE THIS SEEMS TO BE A PROBLEM AND FALLS IN LINE WITH THE RECALL THAT CHRYSLER HAD RECENTLY DONE ON THE 64000+ CARS. I DON'T WANT THIS CAR BACK, I DON'T FEEL IT IS SAFE AND I FEAR FOR MY WIFE AND KIDS THAT ARE ALWAYS IN THIS CAR. WE LEASED THE VEHICLE I DON'T SEE WHY THEY SHOULD BE ABLE TO MAKE THIS RIGHT. I JUST WANT A SAFE VEHICLE FOR MY WIFE AND KIDS. *NM