NHTSA Complaint #10178204 — 2002 CHEVROLET VENTURE

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10178204
Vehicle	2002 CHEVROLET VENTURE
Component	AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
Date of Incident	December 15, 2006
Date Filed	January 9, 2007
Mileage	48,700 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TN

Consumer Description

TL* - THE CONTACT STATED THAT AIR BAG SENSOR LIGHT CONTINUED TO GO ON AND OFF AT ANY GIVEN TIME WHILE DRIVING. HE CONTACTED THE DEALERSHIP AND WAS TOLD THAT HE NEEDED TO PAY A MINIMUM OF $70.00 FOR THE SERVICE DEPARTMENT TO RUN DIAGNOSTIC TESTS ON HIS VEHICLE. THE CONTACT STATED THAT HE CONTACTED GENERAL MOTORS (GM), AND WAS TOLD THAT HE HAD TO PAY FOR THIS SERVICE. THE CONTACT FILED A COMPLAINT WITH GM ON 01/02/06. THE MANUFACTURER STATED THAT THE AIR BAG WAS A REGULAR MAINTENANCE ISSUE AND THEY REFUSEDT O CORRECT THIS PROBLEM. IN THE OWNER'S MANUAL ON PAGE 7-16, IT STATED THAT THE AIR BAG SYSTEM DIDN'T NEED REGULAR MAINTENANCE. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER AND THE FILE# WAS 71-464-478231. *AK UPDATED 1/31/2007 - *NM

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