NHTSA Complaint #10177333 — 2000 VOLKSWAGEN BEETLE

2000 VW NEW BEETLE- DIESEL: HAS HAD RECURRING PROBLEM WITH THE GLOW-PLUG SYSTEM. COMPONENTS HAVE BEEN REPEATEDLY REPLACED STARTING 11/2004. SERVICE DATES INCLUDE, BUT NOT LIMITED TO 5/2005, 8/2006, 12/2006, NOT INCLUDING SEPARATE DIAGNOSTICS. TOTAL CHARGES TO DATE IN EXCESS OF $1200.00 OF THIS SINGLE SYSTEM. NO HELP FROM MANUFACTURER OR ACKNOWLEDGEMET THAT A PROBLEM EVEN EXISTS. VEHICLE IS LOCATED IN AREA (SE TEXAS) THAT WOULD NECESSITATE THE USE OF GLOW PLUG ONLY A FEW DAYS A YEAR. THE SYSTEM IS SUPPOSED TO BE DESIGNED TO ACTIVATE ONLY BELOW A CENTIAN LOW TEMPERATURE. IT IS OTHERWISE A 'STATIC' SYSTEM WITH NO MOVING PARTS THAT SHOULD NOT BE SUBJECT TO WEAR AND TEAR. YET, COMPONENTS OF THIS SYSTEM HAVE REGULARLY FAILED, CAUSING DASHBOARD WARNING LIGHT. HAVE TOTALLY LOST CONFIDENCE IN THE VEHICLE, OR VW'S AUTHORIZED SERVICE PROVIDERS TO ROCOGNIZE THAT THERE IS A PROBLEM, AND PROVIDE A SOLUTION FROM THE MANUFACTURER'S SIDE THAT IS A PERMANENT FIX, RATHER THAN JUST REPLACING THE SAME PARTS REPEATEDLY.