NHTSA Complaint #10177091 — 2000 FORD FOCUS

IGNITION LOCK CYLINDER WON'T TURN,FRONT TIRES LOCKED, CAR HAD TO BE TOWED IN. DEALERSHIP HAD TO PUT THE CAR ON A JACK TO GET IT INTO THE SHOP, REMOVED STEERING COLUMN TRIM, HAD TO DRILL OUT BROKEN IGNITION LOCK CYLINDER ASSEMBLY, HAD TO SET UP NEW LOCK CYLINDER SO THE SAME KEYS WOULD WORK. SO NOT ONLY AM I STUCK WITHOUT A VEHICLE TILL AFTER CHRISTMAS, I HAD TO PAY A TOWING CHARGE, PLUS THE COST TO HAVE THE CAR FIXED. BACK CAR DOOR LATCH ON PASSENGER SIDE CONTINUALLY STUCK AND DOES NOT ALLOW ANYONE TO EXIT THE VEHICLE FROM THAT SIDE. RATTLING NOISE UNDER THE CARRIAGE IS UNEXPLAINABLE - WHAT IS NEXT? *NM