NHTSA Complaint #10177023 — 1998 DODGE CARAVAN ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE

Complaint Details

ODI Number	10177023
Vehicle	1998 DODGE CARAVAN
Component	ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
Date of Incident	November 26, 2006
Date Filed	December 26, 2006
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MT

Consumer Description

98 DODGE CARAVAN, PURCHASED FROM DEALERSHIP: SECURITY SYSTEM LOCKS UP AND WILL NOT ALLOW THE CAR TO START. I WAS INFORMED BY AN OLDER MECHANIC THAT THIS PROBLEM WAS COMMON TO ALL DODGES WITH SECURITY SYSTEMS BUILT SINCE 91. IF THIS IS SO COMMON WHY HAVE THEY NOT FIXED THE PROBLEM AT THE SOURCE? I TOOK MY VAN IN TO THE DEALERSHIP FOR SOME MINOR BODYWORK, WHEN I WENT TO PICK IT UP, IT WOULD NOT START. THEY TORE IT APART FOR TWO DAYS AND BASICALLY SAID, "GOSH, I DON'T KNOW WHAT'S WRONG." I HAVE BEEN LEFT STRANDED (15 MINUTES TO 5 HOURS) ABOUT 15 TIMES SINCE I PURCHASED THE VEHICLE. IN MY JOB I TRANSPORT DISABLED CLIENTS SO THIS IS A SERIOUS PROBLEM. *NM

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