NHTSA Complaint #10176918 — 2004 CHEVROLET TRAILBLAZER

ON 8/1/06 I WAS AWAKEN BY A NEIGHBOR AT 1 AM SAYING MY CAR WAS ON FIRE. THE FIRE DEPARTMENT WAS CALLED BUT THE ENTIRE INTERIOR WAS DESTROYED. THE FIRE DEPARTMENT SAID IT HAD TO HAVE BEEN AN ELECTRICAL MALFUNCTION. THE VEHICLE HAD BEEN PARKED SINCE 8 PM THAT NIGHT AND IT WAS LOCKED. THERE WAS NO SIGN OF FORCED ENTRY AND NO SIGN OF ANY OTHER REASON FOR THE FIRE. THE CAR WAS PURCHASED NEW IN 10/04 AND HAD LESS THAN 30,000 MILES ON IT. I USED THE ROADSIDE WARRANTY TO HAVE IT TOWED TO A DEALER BUT THE DEALER REFUSED TO HAVE ANYTHING TO DO WITH IT. IT TOOK TWO WEEKS FOR GM TO SEND A FIRE INVESTIGATOR OUT AND THEIR INVESTIGATOR SAID HE COULDN'T DETERMINE THE CAUSE OF THE FIRE. I FILED A COMPLAINT WITH THE VERMONT STATE ATTORNEY'S OFFICE BUT GM DID NOT RESPOND TO THE COMPLAINT. I HAD ELECTRICAL REPAIRS DONE JUST A FEW MONTHS AFTER PURCHASING THE VEHICLE TOO AND THE STEREO SYSTEM HAD STOPPED WORKING JUST A MONTH BEFORE THE FIRE. THE CAR IS STILL SITTING AT THE DEALERSHIP. I DID NOT HAVE COLLISION INSURANCE BECAUSE THE CAR WAS PAID IN FULL AND MY CURRENT FINANCES DID NOT ALLOW ME TO MAINTAIN ANYTHING MORE THAN LIABILITY INSURANCE. SO NOW I HAVE NO VEHICLE AND THIS IS TOUGH WITH 3 YOUNG CHILDREN. GM REFUSES TO HONOR THEIR WARRANTY AND INSISTS THAT THIS MODEL VEHICLE DOESN'T HAVE ELECTRICAL ISSUES. IT'S TIME SOMEONE MADE GM HONOR THE WARRANTY THEY CHARGE FOR WHEN YOU PURCHASE A NEW VEHICLE. *JB