NHTSA Complaint #10176863 — 1996 DODGE AVENGER

I WAS DRIVING OUT OF A FAST FOOD RESTAURANT, AND WITHOUT ANY SIGN OR WARNING MY TIRE SNAPPED OFF MY AXLE! THE SERVICE DEPARTMENT AT THE LOCAL DODGE DEALERSHIP WAS CLOSED SO I HAD TO HAVE MY CAR TOWED TO ANOTHER PLACE THAT ALSO WORKS ON MY CAR WHENEVER I HAVE PROBLEMS. THE PART THAT NEEDED TO BE FIXED WAS THE "LOWER ARM CONTROL" ON THE DRIVER'S SIDE OF MY CAR. I WAS VERY LUCKY THAT DAY, BECAUSE NOT MORE THAN 15 MINUTES BEFORE THIS INCIDENT I HAD JUST DRIVEN HOME, APPROX. 10 MILES, ON THE HIGHWAY IN 5 O'CLOCK TRAFFIC!! I DID NOT GET HURT!! I WAS NEVER MAILED A RECALL NOTICE ABOUT THE LOWER ARM CONTROL; NOT EVEN IN 1999 OR 2000!!!!!!!!! I BOUGHT MY CAR BRAND NEW FROM DODGE, SO I FEEL LIKE I SHOULD HAVE BEEN IN SOMEBODY'S COMPUTER SYSTEM TO BE ABLE TO RECEIVE RECALL NOTICES!!!! NOW, THAT I HAD TO PAY FOR THE PART TO BE FIXED OUT OF MY POCKET, HOW DO I GO ABOUT GETTING REIMBURSED? I GOT BOTH THE DRIVER'S SIDE AND PASSENGER SIDE LOWER ARM CONTROLS REPLACED. *NM