NHTSA Complaint #10176384 — 2002 BEAVER CONTESSA

TL*- THE CONTACT STATED THAT OCTOBER 20, 2006, THE COOLANT WAS LEAKING FROM THE VEHICLE. THE CONTACT NOTICE FLUID AT REAR OF THE MOTOR HOME WAS LEAKING ON GROUND. THE CONTACT STATED THEY CONTACTED MOORE TOWING COMPANY. MOORE TOWING INSPECTED THE PROBLEM AND WAS TOLD THAT THEY WERE HAVING A COOLANT LEAK. MOORE TOWING STATED THAT TRANSMISSION OIL AND COOLANT WAS MIXING TOGETHER AND WAS TOLD NOT TO DRIVE MOTOR HOME. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING REPAIRED, A MR. COURTNEY EVANS, SERVICE ADVISOR FOR HILL TRUCK, ORDER A TRANSMISSION COOLER FOR THE MOTOR HOME. THE CONTACT STATED THAT HE CALLED TECHNICAL DEPARTMENT FOR THE MANUFACTURE, AND THEY KNEW OF NO COOLANT PROBLEMS. THE CONTACT WAS TOLD BY MR. EVANS THAT HE WAS INFORMED THAT THERE MAY HAVE BEEN A BULLETIN FOR MONACO VEHICLES. THE CONTACT STATED THAT THEY DID THEIR OWN RESEARCH AND FOUND THAT THEY WERE 21 MONACO MOTOR HOMES LISTED ON THE BULLETIN (#124), BUT NOT FOR THE BEAVER CONTESSA. CONTACT RECEIVED A LETTER FROM MANUFACTURER ON 12/11/06 STATING THAT THERE WOULD BE NO REIMBURSEMENT FOR HIS REPAIRS. UPDATED 2/15/2007 - *NM