NHTSA Complaint #10175982 — 2002 CADILLAC ESCALADE EXT ELECTRICAL SYSTEM:IGNITION

Complaint Details

ODI Number	10175982
Vehicle	2002 CADILLAC ESCALADE EXT
Component	ELECTRICAL SYSTEM:IGNITION
Date of Incident	December 9, 2006
Date Filed	December 12, 2006
Mileage	6,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NJ

Consumer Description

DEFECTIVE EQUIPMENT. IGNITION SWITCH BROKE. AAA SENT LOCKSMITH. LOCKSMITH SAID HE HAS CHANGED APPROX. 14 OF THESE IN LAST 1 AND 1/2 WEEKS. BRASS PART AND SPRING BREAK OFF LEAVING IGNITION DEAD/UNABLE TO START OR MOVE VEHICLE. I WAS FORTUNATE THIS HAPPENED IN MY DRIVEWAY AND NOT OUT ON THE ROAD. $347.00 LATER AND IT CAN HAPPEN AGAIN AT ANY TIME. BEFORE LOCKSMITH SHOWED UP CADILLAC WANTED TO DISCONNECT TRANSMISSION AND DROP DRIVE SHAFT PLACE ON FLATBED TO TRANSPORT TO DEALERSHIP. WHAT WOULD THAT HAVE COST ME? CONSUMERS SHOULD NOT BE HELD HOSTAGE WITH THIS POOR QUALITY PART. *NM

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