NHTSA Complaint #10175346 — 2005 JEEP WRANGLER

REAR PLASTIC WINDOW CRACKED IN COLD WEATHER. TOLD BY DEALER THAT THIS IS A COMMON PROBLEM AND PLASTIC WINDOWS CANNOT BE TOUCHED IN COLD WEATHER. NOTHING IN THE OWNER'S MANUAL STATES THIS POLICY. DEALER ADVISED NOT TO REMOVE SNOW/ICE, BRUSH WINDOW, TOUCH WINDOW, OR CONTACT WINDOW WITH WATER IN COLD WEATHER. DEALER EMPLOYEE STATED THAT THEY WILL NOT TOUCH A PLASTIC WINDOW UNLESS THEY WARM THE PLASTIC UP FIRST. JEEP WILL NOT REPLACE UNDER WARRANTY, STATING ENVIRONMENTAL FACTORS. POSSIBLE SAFETY HAZARD IN NOT BEING ABLE TO WASH VEHICLE IN COLD WEATHER OR REMOVE SNOW/ICE. THIS LEAVES NO VISIBILITY OUT OF REAR WINDOW. *NM