NHTSA Complaint #10175337 — 1999 VOLKSWAGEN JETTA

MY SON'S 1999 VW JETTA GLS VR6 -- AND APPARENTLY HUNDREDS OF OTHER JETTAS THROUGH MODEL YEAR 2006 IDENTIFIED ON WWW.CARSURVEY.ORG-- HAVE BEEN SEVERELY WATER DAMAGED AFTER RAIN STORMS. IN MY CASE, IT FIRST HAPPENED ON 13 OCTOBER 2005, BECAUSE OF A DESIGN FLAW IN THE COWL-VENT/FRESH-AIR INLET SETUP THAT ALLOWED WATER IN, FLOODING THE CAR FROM UNDER THE RIGHT FRONT PASSENGER SIDE; ALL CARPETING AND PADDING WERE COVERED IN RED AND BLACK MOLD REQUIRING TOTAL REMOVAL, CLEANSING, AND REPLACEMENT (NOTE: NOT ANY OTHER VEHICLE IN MY CUL DE SAC, INCLUDING MY 1998 VW PASSAT, ABSORBED 1-DROP). VW OF AMERICA PAID FOR THE RESTORATION, WHICH I GRACIOUSLY THANKED THEM FOR DOING. ONE YEAR LATER, AGAIN AFTER A HEAVY RAINSTORM, WHEN I WENT TO DRIVE THE CAR ON 27 NOV 06, THIS TIME THE DRIVER'S SIDE AND LEFT REAR PASSENGER SIDE CARPETING WERE FILLED WITH WATER (NOTE: AGAIN, NOT A SINGLE CAR IN MY 80-HOME SUBDIVISION LET 1-DROP OF WATER INSIDE, INCLUDING MY NEW 2006 PASSAT, MERCEDES, FORDS, HONDAS, TOYOTAS, BUICKS, MIATAS, CHRYSLERS, BRONCOS, HIGHLANDERS, VOLVOS, AND 2-CADILLACS). I TOOK THE CAR IMMEDIATELY TO THE DEALER FOR REPAIR, JUST AS A NUMBER OF OTHER VW OWNERS HAD ALSO DONE, AND NOTIFIED CORPORATE VW OF AMERICA THAT I WAS AGAIN ASKING FOR RELIEF FROM THE $800 CARPET REPLACEMENT. THIS TIME, SO FAR, THEY HAVE REFUSED ANY REIMBURSEMENT -- IN SPITE OF SOME 178 IDENTICAL COMPLAINTS OF THIS SAME DESIGN FLAW BEING POSTED IN EVER INCREASING NUMBERS ON, FOR EXAMPLE, THE CARSURVEY.ORG WEBSITE. I, MY USAA INSURANCE COMPANY, AND HUNDREDS OF OTHER VW JETTA OWNERS ASK THAT A RECALL BE IMPOSED TO RESOLVE THIS DESIGN FLAW; UNRESOLVED, IT CREATES A HEALTH HAZARD, MECHANICAL RUST DAMAGE, AND ELECTRICAL MALFUNCTIONS (THE RADIO SOUND STOPPED WHILE I WAS EN ROUTE TO THE DEALERSHIP!). *NM