NHTSA Complaint #10174967 — 2002 SATURN LS

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10174967
Vehicle	2002 SATURN LS
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	November 30, 2006
Date Filed	December 2, 2006
Mileage	69,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

FAILED TIMING CHAIN IN MY 2002 SATURN L100. I ONLY HAD 69,000 MILES ON THIS CAR. IT TOOK MY MECHANIC HOURS TO FIND THE PROBLEM WHY THE CAR WOULDN'T START. THE TIMING CHAIN LOOKED OK. TURNED OUT IT WAS STRETCHED AND WASN'T CATCHING. TO FIND THE PROBLEM THIS HAD TO BE DONE BY TURNING THE MOTOR BY HAND. HE SUGGESTED I HAVE IT TOWED TO OUR LOCAL SATURN DEALER(OF CLARENCE) WHICH I DID. HE ALSO SAID THERE WAS A SERVICE BULLETIN OUT ON THIS EXACT PROBLEM. ALSO MY MECHANIC SAID SATURN HAS REDESIGNED THE TIMING CHAIN BECAUSE OF PAST PROBLEMS WITH IT. IT NOW IS A WHOLE KIT. THE HOLE THAT THE OIL GOES THROUGH WAS TOO SMALL AND THEY DESIGNED IT WITH A LARGER HOLE. THIS REPAIR COST ME $913.00!! I AM VERY UPSET AND HAVE FILED A COMPLAINT WITH SATURN. THEY SAID THEY WILL "REVIEW MY COMPLAINT." *JB

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