NHTSA Complaint #10174886 — 1999 FORD CONTOUR STRUCTURE

Complaint Details

ODI Number	10174886
Vehicle	1999 FORD CONTOUR
Component	STRUCTURE
Date of Incident	June 11, 2004
Date Filed	December 1, 2006
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	OH

Consumer Description

I HAVE A 1999 FORD CONTOUR. A FEW YEARS AGO THE TOP OF THE DASH WARPED, CAME UP REALLY HIGH. IT WAS AN UNSIGHTLY MESS, NOISY, AND IT ALSO RAISED QUESTIONS ON WHETHER THE PASSENGER SIDE AIR BAG WOULD WORK CORRECTLY. AT THAT TIME IT WAS REPAIRED BY FORD. HOWEVER WITH TIME, THE REPAIR JOB MAKES SOME NOISES AND DOESN'T LOOK LIKE IT'S HOLDING AS WELL AS WHEN IT WAS DONE. FORD HAS WASHED THEIR HANDS OF THIS. I BELIEVE THIS TO BE A POTENTIAL SAFETY ISSUE AND BELIEVE FORD SHOULD STAND BEHIND THIS DASHBOARD PROBLEM FOR THE LIFE OF THE CAR. THANK YOU. *NM

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