NHTSA Complaint #10174881 — 2002 JEEP LIBERTY

DT*: THE CONTACT STATED WHEN THE REAR PASSENGER SEAT WAS LOWERED, THERE WAS AN AUDIBLE POPPING NOISE. WHEN THE SEAT WAS RAISED BACK UP, THE HOUSING TO THE SEAT BELT BUCKLE ASSEMBLY WAS FOUND TO HAVE FRACTURED AWAY FROM THE ASSEMBLY AND LANDED ON THE FLOORBOARD OF THE VEHICLE. THERE WAS ALSO DISCOLORATION IN THE FRACTURED AREA OF THE BUCKLE ASSEMBLY. A SERVICE DEALER WAS CONTACTED, WHO STATED THAT THEY DID NOT HAVE AUTHORITY TO REPLACE THE PART FREE OF CHARGE. THE MANUFACTURER WAS ALSO NOTIFIED, WHO PROVIDED THE SAME RESPONSE.