NHTSA Complaint #10174817 — 2000 SUBARU LEGACY POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10174817
Vehicle	2000 SUBARU LEGACY
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	November 1, 2006
Date Filed	November 30, 2006
Mileage	45,926 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	OH

Consumer Description

SUMMARY THE TRANSMISSION FAILED WITH 45,926 MILES. IT WAS A CATASTROPHIC FAILURE CAUSED BY A MANUFACTURING DEFECT IN THE DIFFERENTIAL ASSEMBLY RACK AND PINION. THE GEARS HAVE MICROSCOPIC CRACKS AND THE TEETH BROKE OFF AT 30-35 MPH. THE CRACKS ARE VISIBLE TO THE NAKED EYE. THE TRANSMISSION SHOP THAT REPAIRED THE VEHICLE, SAID IT WAS THE SECOND SUBARU THAT HAD A SIMILAR FAILURE. I HAVE ASKED SUBARU TO REVIEW THE CASE. SUBARU INDICATED THE FAILURE WAS DUE TO PREVENTIVE MAINTENANCE ISSUES NOT A PRODUCT DEFECT AND REFUSED TO ABSORB ANY OF THE REPAIR COSTS OF $1695. I HAVE THE PARTS THAT FAILED AND I WILL RE-CONTACT SUBARU, REQUEST THAT A ZONE REP LOOK AT THE FAILED COMPONENTS, AND REVIEW THE CASE AGAIN. *NM

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