NHTSA Complaint #10174018 — 1998 VOLKSWAGEN PASSAT SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

Complaint Details

ODI Number	10174018
Vehicle	1998 VOLKSWAGEN PASSAT
Component	SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Date of Incident	June 10, 2003
Date Filed	November 21, 2006
Mileage	30,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	PA

Consumer Description

ABS LIGHT CAME ON WITH LESS THAN 30,000 MILES ON IT. FOR 4 YEARS, THE VW DEALER SAID IT WOULD BE OVER $1,800 TO REPLACE THE ABS PUMP. LAST YEAR THEY SAID IT WOULD BE $2750. AFTER SEEING ON INTERNET THREADS THAT THE COMMON CAUSE IS ONLY THE ABS MODULE, I CONFRONTED THE DEALER, AND THEY SAI IT WOULD $650, AND IT HAS WORKED FINE SINCE. I FEEL VW DEALERS ARE NOT FORTHRIGHT IN TELLING CUSTOMERS ABOUT THE LESS EXPENSIVE SOLUTION, AND THEY SHOULD PAY FOR IT, SINCE IT IS A KNOWN COMMON DEFECT, AND A SAFETY HAZARD. I HAVE BEEN TOLD THAT MANY PEOPLE ARE PULLING THE BULB OUT, AND BUYERS MAY NOT BE AWARE THE ABS DOESN'T WORK. UNTIL ITS TOO LATE. *NM

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