NHTSA Complaint #10173576 — 1996 CHRYSLER TOWN AND COUNTRY

STEERING issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10173576
Vehicle	1996 CHRYSLER TOWN AND COUNTRY
Component	STEERING
Date of Incident	September 16, 2006
Date Filed	November 15, 2006
Mileage	185,698 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	VA

Consumer Description

DT*: THE CONTACT STATED WHILE DRIVING 45 MPH ON NORMAL ROAD CONDITIONS, THE SERPENTINE BELT FRACTURED. NO WARNING LIGHTS ALERTED THE CONTACT BUT LOSS OF POWER STEERING WAS NOTICED. THE VEHICLE HAD BEEN TAKEN THREE TIMES TO THE DEALERSHIP AND THE BELTS, PULLEYS AND TENSIONER WERE REPLACED ON EVERY OCCURRENCE. THE MANUFACTURER WAS CONTACTED BUT THE RESOLUTION WAS A DEALERSHIP REFERRAL. THE CONTACT EXPRESSED CONCERN BECAUSE THE LOSS OF POWER STEERING COULD CREATE CONDITIONS FOR A SERIOUS ACCIDENT.

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