NHTSA Complaint #10173492 — 2005 SUZUKI RENO

I GOT MY CAR IN MAY, 2006. IT WAS BRAND NEW WHEN I BOUGHT IT, BUT IT WAS IN THE SHOP ONLY SIX DAYS AFTER. I BEGAN TO NOTICE THAT MY CAR WOULD JERK WHEN IT WAS SHIFTING GEARS (ALTHOUGH IT WAS AN AUTOMATIC). OVER ABOUT A WEEK'S TIME, IT GOT MUCH WORSE AND I HAD TO BRING IT IN FOR REPAIRS. I WAS TOLD THAT THE TRANSMISSION HAD NOT BEEN UPDATED. I BROUGHT IT BACK THREE MORE TIMES WITH THE SAME PROBLEM. THE 4TH TIME I BROUGHT IT BACK, IT WAS SO BAD THAT NOT ONLY WAS IT JERKING WHILE SHIFTING, BUT WHILE STAYING AT A STEADY SPEED AS WELL. FINALLY, MY CHECK ENGINE LIGHT CAME ON BECAUSE MY TRANSMISSION WAS BAD. AT THE SAME TIME, MY PASSENGERS SIDE AIRBAG SENSOR WAS NOT WORKING. I WOULD SIT IN THE SEAT AND THE LIGHT WOULD COME ON SAYING "PASSENGERS AIRBAG OFF." I BROUGHT IT BACK MORE THAN 4 TIMES FOR BOTH THE AIRBAG AND TRANSMISSION. SOMETIMES, I WOULD BE TOLD THEY "COULD NOT DUPLICATE THE CONCERN" AND THEREFORE, THEY COULD NOT FIX IT. OTHER TIMES, I WOULD BE TOLD MY CAR HAD BEEN UPDATED AND FIXED AND THAT I SHOULD NOT HAVE ANY OTHER PROBLEMS. AFTER ONLY 5 MONTHS OF OWNING THE CAR, I HAD TO FILE A LEMON LAW APPLICATION. NEITHER MY TRANSMISSION OR MY AIRBAG HAVE BEEN FIXED, AND I AM CURRENTLY DRIVING A CAR WITH A BAD TRANSMISSION AND NO PASSENGERS SIDE AIRBAG. *JB