NHTSA Complaint #10173173 — 1999 FORD WINDSTAR

I BOUGHT MY 99 FORD WINDSTAR SEL IN MARCH OF THIS YEAR (2006) AND NOT EVEN A WEEK AFTER I BOUGHT IT WHEN I WOULD PULL OUT FROM RED LIGHTS OR STOP SIGNS AND THE VAN WOULD EITHER DIE ON ME IN THE MIDDLE OF THE ROAD OR WOULD CONTINUOUSLY HESITATE. I BROUGHT IT BACK TO THE DEALERSHIP AND THE FIRST TIME THEY SAID THAT IT WAS MY KEYS SO THEY REPROGRAMMED MY KEYS. THEN IT HAPPENED AGAIN AS SOON AS I LEFT THE DEALERSHIP, I BROUGHT IT BACK A SECOND TIME, THEY TOLD ME THAT THEY BELIEVED IT HAD TO DO WITH MY THEFT DEVICE. THEY ASSURED ME IT WAS FIXED THEN SENT ME HOME WITH IT. A COUPLE OF DAYS LATER IT DID THE SAME THING AGAIN ONLY THIS TIME EVERY TIME I GOT IN MY VAN OR CLOSED MY DRIVER DOOR FROM ENTERING OR EXITING MY VAN IT WOULD TELL ME ON MY MESSAGE SYSTEM THAT MY DRIVER DOOR WAS AJAR WHICH LEAD TO THE INTERIOR LIGHTS BEING ON. IT DID THAT THE DAY I TOOK IT HOME FROM THE DEALERSHIP SO I HAD TO BRING IT BACK FOR A THIRD TIME NOW FOR THE RE-OCCURRING PROBLEM I WAS HAVING AND NOW WITH THE DOOR BEING SAID TO BE OPEN. THEY FINALLY SAID THEY FOUND THE PROBLEM AND THAT FORD TOLD THEM THAT THERE WAS A SIMILAR INCIDENT WITH ANOTHER VAN LIKE MINE AND SAID THAT THEY HAD TO REPLACE THE CIP SYCRONIZOR. I WAS ABLE TO TAKE MY VAN HOME AGAIN AND THEY PROBLEM HAD BEEN FIXED ALL EXCEPT THE MESSAGE I STILL GET TO THIS DAY ABOUT MY DRIVER DOOR BEING AJAR WHEN IT ISN'T. IT DIDN'T DO IT TO ME BEFORE I TOOK IT TO THE DEALERSHIP AND NOW THEY WON'T FIX IT WHEN IT WAS A RESULT FROM THEM HAVING IT. KEEP IN MIND EACH OF THE 3 TIMES I HAD TO TAKE IT IN I HAD TO LEAVE IT WITH THEM FOR 1-3 DAYS EACH TIME! NO LOAN CAR WAS OFFERED TO ME SO I WAS LEFT WITH NO CAR AND I HAVE 3 SMALL CHILDREN THAT I HAVE TO CARE FOR AND NEED TRANSPORTATION FOR. *JB