NHTSA Complaint #10172565 — 2007 DODGE CALIBER

COPY OF COMPLAINT LETTER ATTACHED: OCTOBER 25, 2006 DAIMLER CHRYSLER MOTORS CORPORATION CUSTOMER CENTER PO BOX 21-8004 AUBURN HILLS, MI 48321-8004, PURCHASE DATE: MARCH 25, 2006, DEALERSHIP NAME: MANASSAS DODGE KIA SUBARU TO WHOM IT MAY CONCERN: AFTER CONSULTING WITH MY ATTORNEY, MR. THOMAS F. HENNESSY OF VIENNA, VA, I WAS ADVISED TO MAKE ONE LAST ATTEMPT TO RECONCILE MY PROBLEMS WITH MY 2007 DODGE CALIBER BEFORE TAKING LEGAL ACTION. AS OF TODAY MY CAR HAS BEEN SEEN BY DODGE DEALERSHIPS SIX TIMES FOR THE SAME PROBLEM (SEE ATTACHED REPAIR ORDERS). THE PROBLEM I AM HAVING IS A BAD VIBRATION IN THE STEERING WHEEL ONCE I HAVE REACHED 60 MILES AN HOUR AND ABOVE. THIS PROBLEM PERSISTS 90% OF THE TIME WHEN DRIVING. I VIEW THIS AS A SERIOUS SAFETY DEFECT OR AT THE LEAST A SIGNIFICANT IMPAIRMENT. EACH TIME THE VEHICLE WAS BROUGHT INTO THE DEALERSHIP I WAS TOLD IT WAS REPAIRED OR THEY COULD NOT FIND A PROBLEM. I HAVE OWNED MANY CARS AND NEVER HAD A CAR PERFORM THIS POORLY. I KEPT BRINGING THIS CAR BACK TO THE DEALERSHIP BECAUSE I WAS CONCERNED ABOUT MY SAFETY AND STILL FEEL THIS WAY. I BOUGHT THIS VEHICLE FOR THE SLEEK STYLING AND PERFORMANCE QUALITIES. I AM VERY DISAPPOINTED. I AM NOW REQUESTING THAT YOU GET VERY MUCH INVOLVED IN THE PROBLEM BECAUSE I NO LONGER HAVE THE TIME OR THE PATIENCE TO DEAL WITH THIS ANY LONGER. I EXPECT TO HAVE A RESPONSE FROM YOU WITHIN TEN DAYS OF YOUR RECEIVING THIS LETTER. *JB