NHTSA Complaint #10172546 — 2002 JEEP LIBERTY

SERVICE FOR A RECALL, FAILURE TO PERFORM RECALL SERVIVES AS STATED IN RECALL AGREEMENT. RECEIVED RECALL NOTICE DATED 9/27/06, IMMEDIATELY CALLED DEALER TO SET-UP APPOINTMENT. TOLD BY DEALER THAT PARTS WERE ON BACK-ORDER. ON 10-30-06, AGAIN CONTACTED DEALER, AGAIN TOLD PARTS WEREN'T AVAILABLE. REQUESTED LOWER-BALL JOINTS TO BE INSPECTED, AS VECHICLE IS DRIVEN BY WIFE (8 MONTHS PREGRANT) AND 7 YEAR CHILD ALSO TRAVELS IN VECHICLE. TOLD THAT DEALERSHIP COULDN'T DO, AS IT WASN'T PART OF THE RECALL PROCEDURES.