NHTSA Complaint #10172488 — 2003 CHRYSLER PT CRUISER SUSPENSION

Complaint Details

ODI Number	10172488
Vehicle	2003 CHRYSLER PT CRUISER
Component	SUSPENSION
Date of Incident	October 24, 2006
Date Filed	November 2, 2006
Mileage	60,245 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	KY

Consumer Description

I WENT TO HAVE MY BRAKES CHECKED AND WAS TOLD MY RIGHT AND LEFT LOWER CONTROL ARM BUSHINGS WERE BROKEN. I TOOK THE CAR TO THE DEALERSHIP (TOWED IN BECAUSE THE TRANSMISSION WENT OUT) AND THE BUSHINGS WERE REPLACED. THE MECHANIC SAID HE HAS VERY SELDOM SEEN BUSHINGS IN THE SUSPENSION BREAK WITH ONLY 60,000 MILES ON THE CAR. MY CAR IS A 2003 CHRYSLER PT CRUISER. I COMPLAINED NUMEROUS TIMES ABOUT THE TRANSMISSION BUT WAS NOT ACKNOWLEDGED UNTIL THE CAR WAS INOPERABLE. I AM QUITE HAPPY THAT THE MECHANIC WHO DOES MY BRAKES NOTICED THE CONTROL ARMS. I ASKED CHRYSLER TO CHECK THEM WHILE MY TRANSMISSION WAS BEING REPAIRED, IF NOT, THEY WOULD NEVER HAVE CHECKED. THE SUSPENSION IS OF COURSE, NOT COVERED BY THE WARRANTY ANY LONGER. REPAIR COSTS WERE NEARLY $600. *NM

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