NHTSA Complaint #10171902 — 1998 HONDA ACCORD

DURING THE LAST 6 MONTHS I BEGAN HAVING PROBLEMS WITH MY IGNITION LOCKING UP AND CAR WOULD NOT START & OCCASIONALLY THE CAR WOULD STOP RUNNING WHILE IN MOTION FOR NO REASON. THE DASH LIGHTS WOULD ALL FLASH AND THEN LOCK-UP & DIE. I CHECKED ONLINE AND DISCOVERED THERE HAD BEEN TWO RECALLS ON MY 98 HONDA ACCORD LX, IGNITION SWITCH AND INTERLOCK. I PHONED MY LOCAL DEALER, HONDA OF OCALA AND THEY GAVE ME AN APPT. FOR 10/20/06. THEY TOOK A LOOK AT MY CAR AND THEN TRIED TO SELL ME OTHER SERVICES. I ASKED THAT THEY ONLY FIX THE TWO RECALLS AS SCHEDULED. I WAITED FOR 1 1/2 HOURS AND THEN WAS INFORMED THAT THE IGNITION SWITCH WAS BAD BUT I WOULD HAVE TO PAY $205.00 IF I WANTED IT FIXED BECAUSE IT HAD ALREADY BEEN FIXED. THEY COULDN'T TELL ME WHERE OR WHEN THIS WAS. I REFUSED TO PAY FOR A RECALL THAT WAS SUPPOSED TO BE DONE FREE OF CHARGE. AFTER MAKING ME WAIT ANOTHER 35 MINUTES MY CAR WAS RETURNED. I ASKED ABOUT THE INTERLOCK RECALL, HAD IT BEEN FIXED? HE SAID NO YOU'LL HAVE TO CALL AND MAKE ANOTHER APPT. THIS APPT. WAS FOR BOTH RECALLS. THEY HAD MY CAR FOR OVER 2 HRS AND DID NOTHING. I WENT HOME AND CALLED HONDA OF AMERICA. I SPOKE WITH A REP THAT TOOK MY COMPLAINT. ON 10/23 I WAS TOLD BY BOTH REPS THAT MY ONLY OPTION WAS PAYING LABOR AND GETTING IT DONE AT HONDA OF OCALA. I DID NOT WANT TO RETURN TO THIS SPECIFIC DEALERSHIP DUE TO THEM TREATING ME SO MISERABLY AT THE FIRST APPT. I HAVE NO RECORDS THAT THIS RECALL WAS EVER FIXED. MY PARENTS WERE THE PREVIOUS OWNER'S AND THEY DON'T EITHER. REGARDLESS THE PART IS OBVIOUSLY DEFECTIVE AS THIS IS NOT NORMAL AND SHOULD BE COVERED IN FULL, FREE OF CHARGE BY THIS RECALL. *NM