NHTSA Complaint #10171724 — 2006 HONDA CR-V

WE PURCHASED A 2006 HONDA CR-V SE ON JANUARY 12, 2006. OUR MAIN CONCERN IS THAT THE VEHICLE SEVERELY PULLS TO THE RIGHT (PTTR). IF I LET GO OF THE STEERING WHEEL ON THE INTERSTATE, THE VEHICLE WILL CROSS OVER INTO THE ADJACENT LANE IN ABOUT 3-4 SECONDS. THE PULL IS MUCH WORSE ON SECONDARY ROADS THAT HAVE A CROWN. IN ADDITION, THE PTTR IS INCREASED BY EVEN MODERATE ACCELERATION. THIS CONDITION WAS APPARENT THE DAY WE PURCHASED THE VEHICLE, HOWEVER, WE WERE ASSURED THAT AN ALIGNMENT WOULD CORRECT THE PROBLEM. SO FAR, THE VEHICLE HAS BEEN IN FOR REPAIR 3 TIMES. THIS INCLUDED, AN ALIGNMENT, A 5 DAY PERIOD WHERE A HONDA TECHNICAL REPRESENTATIVE WAS CALLED IN TO OVERSEE THE REPAIRS, AND LASTLY A 4 DAY DEALER VISIT WITH REPAIR RECOMMENDATIONS FROM HONDA TECHNICAL. THE FINAL OUTCOME IS THAT HONDA HAS NOT BEEN ABLE TO CORRECT THE PTTR PROBLEM. WE FEEL THAT THE PTTR PROBLEM IS SEVERE AND IT CREATES AN UNSAFE DRIVING SITUATION. SUBSEQUENTLY, WE HAVE FILED A CLAIM WITH THE BBB THAT REQUESTS HONDA TO EITHER REPLACE OR REPURCHASE THE VEHICLE. HONDA HAS DENIED THE REQUEST. AN ARBITRATION HEARING IS PENDING. *NM