NHTSA Complaint #10171612 — 2005 HARLEY-DAVIDSON FLSTCI VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

Complaint Details

ODI Number	10171612
Vehicle	2005 HARLEY-DAVIDSON FLSTCI
Component	VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Date of Incident	July 15, 2006
Date Filed	October 23, 2006
Mileage	2,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

DT*: THE CONTACT STATED WHILE DRIVING 40 MPH ON NORMAL ROAD CONDITIONS, THE SUN LIGHT AFFECTED THE MIRRORS REFLECTION. INSTEAD OF VIEWING AN IMAGE REFLECTION, THE CONTACT SAW THE INTERNAL STRUCTURE OF THE MIRROR. THE CONTACT CHECKED THE MIRROR WITH A FLASH LIGHT AND THE MIRROR PRESENTED THE SAME PROBLEM. THE MANUFACTURER WAS CONTACTED, A COMPLAINT WAS TAKEN, AND ALERTED THE DEALERSHIP ORDERED A NEW MIRROR. THE CONTACT RECEIVED THE NEW MIRROR BUT THE RESULTS WERE EVEN WORST AND ALSO NOTICED THAT THE MANUFACTURED YEAR 2005 WAS THE SAME AS THE ORIGINAL MIRROR OF THE MOTORCYCLE. THE CONTACT EXPRESSED CONCERN ABOUT THIS SAFETY PROBLEM AND AVOIDED DRIVING AT NIGHT. THE MANUFACTURER CONSIDERED THE REPLACEMENT ORDER AS A FAVOR, NOT AS A SAFETY PROBLEM AND NEVER PROVIDED THE MIRROR MANUFACTURER NAME. THE MIRRORS IN QUESTIONS WERE NOT ORIGINAL PARTS. UPDATED 10/23/06. *JB

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