NHTSA Complaint #10170869 — 1998 SUBARU OUTBACK

SUBARU OF AMERICA, INC. SUBARU PLAZA P.O. BOX 6000 CHERRY HILL, NJ 08034-6000 ATTN: CUSTOMER/DEALER SERVICES RE: SUBARU LEGACY OUTBACK VIN [DELETED FOR PRIVACY] TO WHOM IT MAY CONCERN: I AM WRITING TO COMPLAIN ABOUT A SITUATION WITH OUR OIL AT TEMP WARNING LIGHT WHICH RESULTED IN OUR PAYING $130 FOR A FALSE POSITIVE WARNING ABOUT THE AUTOMATIC TRANSMISSION. AFTER THE WARNING LIGHT APPEARED, I TOOK THE VEHICLE TO CARLSEN SUBARU. THEY PERFORMED THE DIAGNOSIS AND FOUND NO PROBLEMS WITH THE AUTOMATIC TRANSMISSION. IN FACT, THEY SAID THAT THERE WAS A KNOWN PROBLEM WHERE A BATTERY CHANGE COULD CAUSE A ''FALSE POSITIVE'' WARNING ABOUT THE AUTOMATIC TRANSMISSION. CONSIDERING THAT THIS IS A KNOWN PROBLEM THAT SUBARU IS AWARE OF, AND HAS NOT NOTIFIED CUSTOMERS OF, I AM REQUESTING A REFUND BY SUBARU FOR THE FULL $130. I HAVE TWO CONCERNS ABOUT THIS PROBLEM: 1. THE OBVIOUS SAFETY CONCERN '' WONDERING IF THERE REALLY IS A PROBLEM THAT THE DIAGNOSIS COULD NOT PINPOINT 2. THE CONCERN THAT SUBARU HAS A KNOWN PROBLEM THAT COST ME $130 SINCERELY, [DELETED FOR PRIVACY] CC: NHTSA COMPLAINTS