NHTSA Complaint #10170812 — 2003 NISSAN ALTIMA

MY VEHICLE'S ENGINE STOPPED RUNNING WHILE WAITING AT A RED LIGHT. THE VEHICLE WOULD NOT EVEN CRANK ITS ENGINE. AFTER 10 MINS THE ENGINE CRANKED AND STARTED, I HAD IT TOWED TO THE NEAREST NISSAN DEALERSHIP, AND EXPLAINED OF A RECALL THAT STATED, " THAT SOME 2003 ALTIMAS MIGHT STOP RUNNING WHILE DRIVING DUE TO A PROBLEM BETWEEN THE CRANK ANGLE SENSOR AND THE ECM". WHEN THE SERVICE DEPARTMENT CALLED ME BACK, THEY STATED THAT I HAD TO HAVE THE POSITION SENSOR REPLACED AND THAT I WOULD HAVE TO PAY FOR IT OUT OF POCKET. WHEN I EXPLAINED TO THEM THAT ON THE RECALL NOTICE I HAD RECEIVED IT CLEARLY STATED THAT "IF ANY ONE HAD TO PAY TOP HAVE THE ISSUE RESOLVED IN BEFORE THE CAMPAIGN THAT THEY BE ELIGIBLE FOR A REIMBURSEMENT. THE SERVICE DEPARTMENT REPEATED THAT REPLACING THE SENSOR WAS NOT A PART OF THE RECALL, AND I WOULD HAVE TO PAY FOR IT, OUT OF POCKET. *NM