NHTSA Complaint #10170707 — 2004 SUZUKI VERONA

DT*: THE CONTACT STATED WHILE STOPPING AT AN INTERSECTION THE ENGINE STALLED. THERE WERE NO WARNING LIGHTS ILLUMINATED PRIOR THE INCIDENT. A RECALL LETTER WAS RECEIVED IN REFERENCE TO THE IGNITION SWITCH HOWEVER THE RECALL WAS NOT LISTED IN THE OFFICE OF DEFECT INVESTIGATION DATABASE. THE DEALERSHIP PERFORMED SEVERAL REPAIRS BUT THE PROBLEM PERSISTED EVERY TIME THE VEHICLE WAS STOPPED AT AN INTERSECTION. THERE WAS PROGRESSIVELY WORSENING DIFFICULTIES TO RESTART THE ENGINE. THERE WAS ALSO A LOUD NOISE IN THE ENGINE WHILE DRIVING ON INTERSTATE HIGHWAYS. THE VEHICLE WAS TAKEN TO THE DEALER TWENTY TIMES. AN ATTEMPT WAS MADE TO PURSUE THE LEMON LAW BUT ADVICE WAS PROVIDED TO GIVE THE DEALERSHIP ANOTHER ATTEMPT TO SOLVE THE ENGINE DEFECT. THE ENGINE WAS EVEN REPLACED BUT THE PROBLEMS PERSISTED. EVENTUALLY, THE LEMON LAW WAS NO LONGER APPLICABLE BECAUSE THE VEHICLE HAD MORE THAN 18,000 MILES. THE DEALERSHIP FINALLY DETERMINED THE ENGINE PROBLEM WAS DUE TO DEFECTIVE INJECTORS. THE MANUFACTURER WAS CONTACTED WHO LEFT THE RESOLUTION UP TO THE DEALERSHIP.