NHTSA Complaint #10170476 — 1996 CHEVROLET BLAZER

NHTSA CAMPAIGN ID NUMBER: 01V200000 PRODUCT CAMPAIGN BULLETIN NO: 01048 AFTER NEARLY LOSING CONTROL ON THE INTERSTATE HIGHWAY I DECIDED TO HAVE THE FRONT END CHECKED. THE FRONT BALL JOINTS NEED REPLACED. I FURTHER LEARNED OF THE ABOVE MENTIONED REFERENCES HOWEVER, THE DEALERSHIP IN ANKENY WAS UNHELPFUL, RUDE, AND BASICALLY TOLD ME THEY DON'T HAVE TO DO ANY WORK REGARDLESS OF BULLETINS, ETC... EACH DAY THE VEHICLE IS HARDER TO HANDLE AND A MECHANIC FRIEND ADVISED WILL START TO CAUSE ADDITIONAL PROBLEMS WITH SUSPENSION. WHY DO WE HAVE POLICIES BOTH GOVERNMENT AND CORPORATE WHEN DEALERSHIPS TOTALLY DISREGARD ALL THE RULES. I HAVE EXPERIENCED THIS BEFORE AND KNOW OF MANY OTHERS THAT DEALERSHIPS LEFT IN DIRE STRAITS. THIS IS A PROBLEM I WOULD LIKE ADDRESSED FOR THE GOOD OF ALL. *JB