NHTSA Complaint #10170416 — 1997 PONTIAC GRAND PRIX

I HAD PROBLEMS WITH MY STEERING ON MY GRAND PRIX. I DIDN'T RECEIVE ANY RECALLS. I TOOK IT TO THE SHOP IN MARCH 2006. I WAS TOLD THE RACK AND PINION WOULD NEED REPLACED. A FEW MONTHS LATER, I RECEIVED NOTIFICATION FROM MY INSURANCE COMPANY THAT THERE WERE RECALLS ON THE GRAND PRIX. I CALLED PONTIAC AND TOLD THEM I NEVER RECEIVED A RECALL BUT HAD THE SAME PROBLEM AND I HAD IT FIXED. I WAS TOLD THAT MY CAR WAS NOT AFFECTED BY THE PROBLEM AND IT WAS JUST A COINCIDENCE. MY CAR WAS MANUFACTURED DURING THE TIME FRAME THE PROBLEM OCCURRED. THERE WERE MANY TIMES WHEN I HAD TO COME TO A COMPLETE STOP BECAUSE I COULD NOT GET THE CAR TO TURN. *JB