NHTSA Complaint #10170374 — 2005 CADILLAC SRX

SEATS issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number 10170374
Vehicle 2005 CADILLAC SRX
Component SEATS
Date of Incident
Date Filed
Mileage 500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed Yes
State NJ

Consumer Description

DT*: THE CONTACT STATED THE CONTOUR OF THE SEATS WERE UNCOMFORTABLE WHICH CREATED A PROBLEM FOR THE CONTACT MEDICALLY; A PINCH NERVE. TO DRIVE THE VEHICLE THE CONTACT HAD TO SEAT VERY CLOSE TO THE STEERING WHEEL. THE DEALER AND MANUFACTURER WERE CONTACTED WHO CONFIRMED THAT THERE HAD BEEN MANY COMPLAINTS BUT THERE WAS NO RECALL. THE DEALER DETERMINED THE MECHANICISM AT THE BOTTOM OF THE SEAT CAUSED THE PROBLEM. A MECHANIC WITH THE DEALERSHIP MENTIONED THAT THE PROBLEM MAY BE WITH THE LUMBAR SUPPORT.

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