NHTSA Complaint #10169959 — 2003 TOYOTA RAV4 ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10169959
Vehicle	2003 TOYOTA RAV4
Component	ENGINE AND ENGINE COOLING
Date of Incident	September 29, 2006
Date Filed	October 4, 2006
Mileage	38,995 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	FL

Consumer Description

I HAVE A 2003 RAVA4. I USE SYNTHETIC OIL IN IT WHEN I GET MY REGULAR OIL CHANGE. LAST WEEK I WAS DRIVING TO THE STORE AND MY CHECK ENGINE LIGHT AND THE OIL LIGHT CAME ON. I GOT AN OIL CHANGE AROUND TWO MONTHS AGO. I BECAME VERY ALARMED. I WENT BACK TO MY HOME AND PUT MORE OIL IN THE ENGINE. I THEN WENT TO THE STORE NOW I AM HEARING A SOUND THAT SOUNDS LIKE THE CAR IS A BOMB. I TOOK IT TO THE DEALER. THE MECHANICS SAYS I HAVE SLUDGE. I CAN NOT UNDERSTAND THIS BECAUSE I USE SYNTHETIC OIL. TOYOTA DEALER WANT ME TO PURCHASE A NEW ENGINE WITH LABOR IT WILL COST ME 8,000.00. I HAVE 39,000 MILES. SHOULD THE DEALER FIX THIS FOR ME BECAUSE MY ENGINE IS STILL UNDER WARRANTY? *JB

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