NHTSA Complaint #10169848 — 2000 CHEVROLET IMPALA

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE issue reported to NHTSA

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Complaint Details

ODI Number	10169848
Vehicle	2000 CHEVROLET IMPALA
Component	ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
Date of Incident	September 9, 2004
Date Filed	October 3, 2006
Mileage	95,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

MY 2000 IMPALA HAS A PROBLEM WITH THE PASSLOCK SYSTEM WHICH CAUSES THE VEHICLE TO STOP WORKING OR SURGE WHILE DRIVING AND CAUSES INTERMITTENT DIFFICULTIES WITH STARTING. THIS IS A WIDESPREAD PROBLEM AMONG GM OWNERS AND WE HAVE MADE NEARLY 13 VISITS TO THE DEALER TO ADDRESS THIS SAFETY ISSUE. WE HAVE HAD THE IGNITION REPLACED, BUT ON MOST VISITS GM STAFF ARE UNABLE TO DIAGNOSE, AND HENCE, UNABLE TO TREAT THE PROBLEM. ANOTHER SAFETY ISSUE IS RELATED TO STARTING. SINCE MY WIFE DRIVES THE CAR, SHE IS OFTEN LEFT UNSAFE IN AREAS DURING THE 20+ TIMES THAT SHE HAS NOT BEEN ABLE TO START HER CAR. WHILE NO INJURIES HAVE YET BEEN LINKED TO THIS PROBLEM WITH OUR VEHICLE, IS SUCH A WIDESPREAD PROBLEM WITH GM VEHICLES THAT IT NEEDS TO BE ADDRESSED. THANK YOU FOR YOUR ATTENTION TO THIS MATTER. *JB

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