NHTSA Complaint #10169770 — 2002 TOYOTA 4 RUNNER

DT*: THE CONTACT STATED HAVING OTHER PROBLEMS AFTER RECALL #05V225000 REGARDING SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT WAS PERFORMED IN 07/06. DURING THE MONTH OF 08/06, THERE WAS A BEEPING SOUND AND AN UNKNOWN LIGHT ON THE DASHBOARD ILLUMINATED INTERMITTENTLY, WHEN THE VEHICLE MADE LEFT TURNS, OR SWITCHED LANES. THIS OCCURRED MANY TIMES, PRIOR TO THE INCIDENT WHICH OCCURRED ON 08/28/06. WHILE CHANGING LANES AT 55 MPH ON A DRY HIGHWAY ON 08/28/06, THE STEERING WHEEL AND BRAKES LOCKED UP. ALSO, A VIBRATION WAS FELT COMING FROM THE STEERING WHEEL. THE VEHICLE PULLED OVER AND WAS TURNED OFF. IT RESTARTED IMMEDIATELY AND THE STEERING WHEEL UNLOCKED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE FOLLOWING DAY, THE CONTACT DROVE TO WORK, CONTACTED THE DEALER WHO HAD THE VEHICLE TOWED TO THE DEALERSHIP. THE SERVICE MANAGER DETERMINED THAT THE PROBLEMS WAS DUE TO THE REAR BRAKES. BOTH REAR BRAKES WERE REPLACED, BUT THE PROBLEM PERSISTED. WHEN DRIVEN OUT OF THE PARKING LOT, THE BEEPING AND STEERING LOCKING HAD STOPPED, BUT THE VEHICLE BEGAN PULLING TO THE RIGHT. A PASSERBY ALERTED THE CONTACT THAT PART OF THE STEEL BELTS WAS STICKING OUT OF BOTH FRONT TIRES. ON 09/29/06, THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHO REPLACED THE FRONT TIRES AND DETERMINED THAT THE FRONT ALIGNMENT WAS IN THE NEGATIVE. ON 09/29/06, ANOTHER DEALERSHIP WAS CONTACTED, AND DETERMINED THAT AN INVESTIGATION WOULD BE CONDUCTED. THE CONTACT EXPRESSED THAT THE RECALL WORK PERFORMED WITHOUT REALIGNMENT WAS WHAT CAUSED THE DAMAGE TO THE FRONT TIRES.